1. Who are your main customers?
Mindpillar provides Venture Technology Investment and technology development solutions to companies on a worldwide basis. we focus on clients that provide software services to various industries such as banking, transportation, telecommunication, business applications, entertainment and end-user products.
2. What about your customers' references?
We are glad to provide references. You can view our client's testimonials on the Clients page of our website. Feel free to contact us via phone or email regarding more detailed references.
3. How can I benefit from working with Mindpillar?
We provide you an advantage that overcomes your main concern; we give you the cost savings of getting the initial development done at an blisteringly fast pace and maintaining costs while being located locally.
We have an impeccable record of completing on-time and under budget. We have an established work process to ensure the protection of your copyrighted software. Your intellectual property, ideas and products are 100% yours.
With our pricing you can save on costs and, optionally, have our project team members work within your office.
4. What services does Mindpillar provide?
We offer comprehensive technology based solutions from custom development to systems integration and maintenance. We focus on outsourced development centers and custom software development. Our complete software package includes software code, requirements and Quality Assurance documentation, software documentation and Maintenance up to 3 months.
5. How can you prove that your software is of high quality?
We take extensive measures to ensure our work process focuses on quality and makes our products and services reliable. Every project phase is quality tested and end of phase reports require approval from you. At the end of the project a three month warranty period is provided where any problems with the code are fixed free of charge.
6. Can we have long-term cooperation?
Majority of our clients maintain long term relationships with us. This proves their satisfaction with our work. We have multiple Partnership programs in place.
7. Can you continue doing my project from any stage?
Mindpillar is adept at joining projects at any stage of the Software development cycle. We perform analysis, design, programming and testing. We have developed products from phase one and have joined projects at later phases to complete them.
8. How do you monitor the time spent on a project?
We undertake multiple steps to ensure on time delivery. Based on our initial analysis, we create a detailed project plan for all steps required. We discuss this extensively with you and go ahead after your approval. Our internal management techniques ensure that we regularly track actual time spent with project milestones and task times.
9. How can your customers monitor their projects?
Your locally provided project manager makes certain that the project stays on track and your requirements are fulfilled. This PM can be viewed as a champion of your needs within the project. You can monitor work progress through our project management website or your local project manager.
10. Is project management included from your site?
Project Management is an integral part of our process and we give high importance to it. Our project management site provides the ability for you to review progress.
11. What do you do to insure IP protection?
Our employees are hired only after a high level of reference verification. Non-disclosure agreements further safeguard information. Data viewing is limited only to authorized staff by technical restrictions. Copies are recorded and documented.
Our staff is trained in IP protection and is restricted from speaking about projects outside of the project team and off hours. We know the importance of IP protection and work hard to safeguard it.
12. Who owns the final product?
In most circumstances, IP ownership belongs to your company. This depends on the contract signed with Mindpillar.
13. How do you maintain Quality Assurance?
Each phase of the project ends with a quality assurance analysis. We make sure that the project meets your requirements, stays within scope and meets industry standards.
Contact us anytime if you have any questions or comments.
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